[Artificial Intelligence] 7.Jan.2022
Guest: Bo Discarga, Founder & CEO, Betterteem
Unexpected resignations are costing the global outsourcing industry billions — and most companies don’t see them coming.
Bo Discarga, Founder and CEO of Betterteem, speaks with Michael Bancroft about how artificial intelligence is helping organizations predict which employees are likely to quit — before they hand in their notice.
In the Philippines, the world’s second-largest outsourcing destination, unwanted turnover is a multi-billion-dollar challenge. Across Asia-Pacific and globally, the financial impact is even greater. Betterteem’s platform analyzes performance, learning, upskilling and engagement data to identify at-risk employees with 88% accuracy, giving leaders time to act instead of react.
The data also reveals a critical insight for global companies: while compensation matters, the relationship between managers and employees often plays a greater role in retention than many expect.
From financial services firms protecting millions in assets under management to enterprises reducing HR workload by half, predictive retention is becoming a strategic advantage.



