AI That Predicts Who Will Quit, Before They Resign

[Artificial Intelligence] 20.Apr.2026

Guest: Bo Discarga, Founder & CEO, Betterteem

Unexpected resignations are costing the global outsourcing industry billions — and most companies don’t see them coming.

Bo Discarga, Founder and CEO of Betterteem, speaks with Michael Bancroft‬ about how artificial intelligence is helping organizations predict which employees are likely to quit — before they hand in their notice.

In the Philippines, the world’s second-largest outsourcing destination, unwanted turnover is a multi-billion-dollar challenge. Across Asia-Pacific and globally, the financial impact is even greater. Betterteem’s platform analyzes performance, learning, upskilling and engagement data to identify at-risk employees with 88% accuracy, giving leaders time to act instead of react.

The data also reveals a critical insight for global companies: while compensation matters, the relationship between managers and employees often plays a greater role in retention than many expect.

From financial services firms protecting millions in assets under management to enterprises reducing HR workload by half, predictive retention is becoming a strategic advantage.

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